Draft — not yet in effect. Prepared with AI assistance and not reviewed by a lawyer. Highlighted items are still to be confirmed. 草稿,尚未生效。
Ember Terms of Use / Ember 使用条款
English
Effective date: [CONFIRM: release date]
Operator: [CONFIRM: legal name and mailing address] ("Ember", "we", "us")
Contact: support@waipyy.com
By creating an account or using Ember you agree to these Terms and confirm you have read our Privacy Policy and Consumer Health Data Privacy Policy. If you do not agree, do not use Ember.
1. Who can use Ember
You must be at least 18 years old. During setup you confirm this and enter your birth year; if that year shows you are under 18, you cannot continue, and the only option offered is to delete your account. If you are under the age of majority where you live (19 in some Canadian provinces and territories), you may use Ember only with the permission of a parent or guardian who agrees to these Terms for you. You are responsible for your account and for keeping your Apple or Google sign-in secure. Ember is offered in the United States and Canada only.
2. What Ember is — and is not
Ember is a general fitness and nutrition tool. It is not a medical device and does not give medical, nutritional, dietetic or physical-therapy advice. It does not diagnose, treat, cure or prevent any disease or condition. Training plans, calorie targets, nutrient numbers, recovery estimates and coach messages are general information.
- Talk to a doctor or other qualified professional before you start a new exercise or diet program, and especially if you are pregnant or postpartum, under or over a healthy weight, have or have had an eating disorder, have a heart, blood-pressure, metabolic or other medical condition, take medication, or have an injury or pain.
- Stop exercising and get medical help if you feel chest pain, faintness, severe shortness of breath, or sharp or worsening pain. In an emergency, call 911.
- Exercise has risks, including injury. You choose what you do, how much weight you lift and how you perform each movement. You use Ember at your own risk.
- Calorie targets are estimates from standard formulas (Mifflin-St Jeor) and your logs. Ember will not plan an intake below 1.1 × your estimated basal metabolic rate, but no estimate fits everyone.
3. AI features
Ember uses third-party AI models (named in the Privacy Policy) for coaching, plans, workout reviews, exercise guides and meal estimates.
- AI output can be wrong, incomplete or unsuitable for you, even when it sounds confident. Meal estimates from photos are approximate; portion sizes and hidden ingredients are often missed. Check important information yourself.
- AI output is not reviewed by a person before you see it and is not professional advice.
- AI features need your consent to share data with the AI providers. Without it, Ember's non-AI features still work.
- Availability: each account has a daily AI allowance (currently US$0.20 of AI cost per day, resetting at midnight Pacific Time). AI features may also be temporarily unavailable for everyone, for example once Ember's overall daily AI spending cap is reached, until spending falls back under it. We may change or end AI features at any time. Ember is free, so you are not entitled to any minimum amount of AI use.
- You may use AI output for your personal use. As between you and us, you own the content you put in. You must not present AI output as advice from a human professional.
4. Acceptable use
You agree not to:
- use Ember for anyone other than yourself, or to enter another person's health data without their permission;
- try to get around the daily AI limit, the limit on new accounts (currently 5 per IP address per day) or the minimum age, create multiple accounts to get more AI use, or resell or automate access;
- use the coach to generate content unrelated to fitness and nutrition in bulk, or to try to make the AI produce harmful, illegal, hateful or sexual content;
- upload photos of other people without their consent, or content you have no right to share;
- probe, scan, overload or attack our servers, reverse engineer the app beyond what the law allows, or access other users' data;
- use Ember in violation of law, including export and sanctions laws.
We may suspend or close accounts that break these rules or put the service or others at risk. Where reasonable, we will tell you why.
5. Your content and feedback
You keep the rights to what you enter (logs, messages, photos). You give us a limited license to store, process and transmit it only to run Ember for you, including sending it to the AI providers and service providers described in the Privacy Policy. If the coach creates a custom exercise for you, you agree we may add its definition (not your data) to Ember's shared exercise library, where it stays with no link to you if you later delete your account. If you send feedback or ideas, we may use them without obligation to you.
6. Our app
Ember, its design, code and built-in content are owned by us or our licensors. Exercise photos come from the public-domain free-exercise-db project. The 3D anatomy model is derived from "BodyParts3D - The Database Center for Life Science - CC-BY-SA 2.1 Japan" and "Z-Anatomy - CC-BY-SA 4.0"; that model remains under those Creative Commons licenses, and nothing in these Terms limits your rights under them [CONFIRM: the in-app attribution shows both credits and license names]. We grant you a personal, non-transferable, revocable license to use the app on Apple devices you own or control, subject to these Terms and the App Store rules.
7. Price
Ember is free. There are no in-app purchases or subscriptions. If we ever introduce paid features, we will tell you in advance and they will have their own terms.
8. Deleting your account; ending these Terms
You can delete your account at any time in 我的 / Me → 账号 / Account → 删除账号 / Delete account. This deletes your account and cloud data and erases Ember data on that iPhone, as described in the Privacy Policy; it cannot be undone. You can also simply stop using Ember. We may stop offering Ember with at least 30 days' notice in the app where possible; if we do, we will give you a way to delete your data. Sections 2, 3, 5, 6, 9–14 survive.
Ember cannot work without storing health data. If you withdraw that consent in the app, the app cannot be used until you agree again. Withdrawing does not delete your account or data; the Privacy Policy explains how to delete them.
9. No warranties
To the extent the law allows, Ember is provided "as is" and "as available", without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not promise that Ember or AI features will be uninterrupted, error-free or available every day, or that backups will never be lost; keep your own records of anything important.
10. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, injury resulting from following a plan or estimate you chose to use, or loss of profits, and our total liability for all claims about Ember is limited to US$50 (or C$50 in Canada). These limits do not apply to liability that cannot be limited by law, including for death or personal injury caused by our negligence where the law forbids limiting it, or for gross negligence, fraud or intentional misconduct.
11. Indemnity
If you are not a consumer acting for personal purposes, you will cover our reasonable costs from claims caused by your breach of these Terms. This section does not apply to consumers where the law does not allow it.
12. Governing law and disputes
- United States: these Terms are governed by the laws of [CONFIRM: operator's state, e.g. Washington or California], without regard to conflict-of-law rules. Disputes go to the state or federal courts in [CONFIRM: county, state], except that either of us may bring an individual claim in small-claims court where you live. We do not use mandatory arbitration.
- Canada: if you live in Canada, these Terms are governed by the laws of your province or territory and the federal laws of Canada that apply there, and you may bring claims in the courts of your province or territory.
- Before filing a claim, please email us so we can try to resolve it within 30 days.
13. Consumer rights (US and Canada)
Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived by contract. Some places do not allow exclusions of warranties or limits on liability, so parts of sections 9–11 may not apply to you. Quebec: the warranty disclaimers in section 9 and the liability limits in section 10 do not apply to the extent prohibited by the Quebec Consumer Protection Act, and we cannot exclude liability for our own acts or those of our representatives. New Jersey: sections 9–11 apply only to the extent New Jersey law permits.
14. Other terms
These Terms, the Privacy Policy and the Consumer Health Data Privacy Policy are the whole agreement between you and us about Ember. If a part is unenforceable, the rest still applies. We may update these Terms; we will post the new version with a new effective date and tell you in the app before material changes take effect. If you keep using Ember after that, the new Terms apply; if you do not agree, delete your account. You may not transfer these Terms; we may transfer them to a new operator of Ember who agrees to them. If the English and Chinese versions differ, the English version controls [CONFIRM], except where local law requires otherwise.
15. Apple App Store terms
- These Terms are between you and us, not Apple. Apple is not responsible for Ember or its content.
- Apple has no obligation to provide maintenance or support for Ember.
- If Ember fails to meet an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any, which is zero for Ember); Apple has no other warranty obligation.
- Apple is not responsible for claims about Ember, including product liability, failure to meet legal or regulatory requirements, consumer protection, privacy, or intellectual property claims.
- You confirm you are not located in a country subject to a U.S. government embargo or designated as "terrorist supporting", and are not on a U.S. government list of prohibited or restricted parties.
- You must follow the terms of third parties you use with Ember (for example your Apple and Google accounts).
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- Questions, complaints or claims: [CONFIRM: operator name, address, support email].
16. Quebec: French-language note
[CONFIRM — required action before release in Canada: Quebec's Charter of the French language (s. 55, as amended by Bill 96, in force June 1, 2023) requires that a contract of adhesion such as these Terms be presented first in French; an English version may be used only after the person has been given the French version and expressly chooses English. Privacy information for Quebec residents should also be available in French. The App Store cannot exclude Quebec alone. Options: (a) publish professionally translated French versions of these Terms and both privacy policies, link them from the app and the site, and add the clause below; or (b) accept the risk. Recommended: (a).]
Clause to add once the French version exists:
Français : Une version française des présentes conditions d'utilisation et de nos politiques de confidentialité est disponible à [CONFIRM: URL]. Les parties ont expressément exigé que les présentes conditions soient aussi rédigées en anglais, après que la version française a été présentée. The parties expressly required that these Terms also be drawn up in English, after the French version was presented.
简体中文
生效日期:[CONFIRM: 上线日期]
运营者:[CONFIRM: 法定名称及通信地址]("Ember""我们")
联系方式:support@waipyy.com
创建账号或使用 Ember,即表示你同意本条款,并确认已阅读我们的《隐私政策》和《消费者健康数据隐私政策》。如不同意,请不要使用 Ember。
1. 谁可以使用
你必须年满 18 周岁。设置时你需要确认这一点并填写出生年份;如果该年份显示你未满 18 岁,将无法继续,应用只提供删除账号的选项。如果你未达到所在地的成年年龄(加拿大部分省份和地区为 19 岁),只有在父母或监护人同意并代你接受本条款后才能使用。你需要对自己的账号负责,并保管好 Apple 或 Google 登录。Ember 仅在美国和加拿大提供。
2. Ember 是什么,不是什么
Ember 是一般性的健身与营养工具,不是医疗器械,不提供医疗、营养、膳食或康复治疗建议,不诊断、治疗、治愈或预防任何疾病。训练计划、热量目标、营养数值、恢复估计和教练消息都只是一般信息。
- 开始新的运动或饮食计划前,请咨询医生或其他合格专业人士;尤其是怀孕或产后、体重过低或过高、有或曾有进食障碍、患有心脏、血压、代谢或其他疾病、正在服药,或有伤病和疼痛时。
- 如果出现胸痛、头晕、严重气短,或剧烈、加重的疼痛,请立即停止运动并就医。紧急情况请拨打 911。
- 运动有风险,包括受伤。做什么、用多大重量、怎样完成动作由你决定,使用 Ember 的风险由你自行承担。
- 热量目标是根据标准公式(Mifflin-St Jeor)和你的记录得出的估计。Ember 不会安排低于估算基础代谢率 1.1 倍的摄入量,但任何估计都不可能适合所有人。
3. AI 功能
Ember 使用第三方 AI 模型(见《隐私政策》)提供教练、计划、训练点评、动作要点和餐食估算。
- AI 输出可能出错、不完整或不适合你,即使听起来很确定。根据照片估算餐食只是近似值,份量和看不见的配料常被漏算。重要信息请自行核实。
- AI 输出在你看到之前没有经过人工审核,也不是专业建议。
- 使用 AI 功能需要你同意与 AI 服务商共享数据。不同意时,非 AI 功能仍可使用。
- 可用性:每个账号每天有 AI 额度(目前为每天 0.20 美元的 AI 成本,美国太平洋时间午夜重置)。所有用户的 AI 功能也可能暂时不可用,例如达到 Ember 每天的整体 AI 花费上限后,直到花费回落到上限以下。我们可以随时变更或停止 AI 功能。Ember 是免费的,你无权要求任何最低 AI 使用量。
- 你可以将 AI 输出用于个人用途。在你和我们之间,你输入的内容归你所有。你不得把 AI 输出说成人类专业人士的建议。
4. 可接受的使用
你同意不会:
- 替他人使用 Ember,或未经他人同意录入他人的健康数据;
- 规避每日 AI 额度、新账号数量限制(目前为每个 IP 地址每天 5 个)或年龄限制,注册多个账号获取更多 AI 用量,或转售、自动化访问;
- 用教练批量生成与健身营养无关的内容,或试图让 AI 生成有害、违法、仇恨或色情内容;
- 未经他人同意上传他人照片,或上传你无权分享的内容;
- 探测、扫描、使服务器过载或攻击服务器,在法律允许范围外反向工程应用,或访问其他用户的数据;
- 违法使用 Ember,包括违反出口管制和制裁法律。
对违反上述规则或危及服务及他人的账号,我们可以暂停或关闭;在合理情况下会告诉你原因。
5. 你的内容与反馈
你对自己输入的内容(记录、消息、照片)保留权利。你授予我们有限许可,仅为向你提供 Ember 而存储、处理和传输这些内容,包括按《隐私政策》发给 AI 服务商和服务提供商。如果教练为你创建了自定义动作,你同意我们把该动作的定义(不含你的数据)加入 Ember 共享动作库;你之后删除账号时,它仍留在库中,且不与你关联。你发送的反馈或建议,我们可以使用而不对你承担义务。
6. 我们的应用
Ember 及其设计、代码和内置内容归我们或许可方所有。动作图片来自公有领域的 free-exercise-db 项目。3D 解剖模型源自"BodyParts3D - The Database Center for Life Science - CC-BY-SA 2.1 Japan"和"Z-Anatomy - CC-BY-SA 4.0",该模型仍适用上述知识共享许可,本条款不限制你依这些许可享有的权利 [CONFIRM: 应用内署名同时显示两项署名和许可名称]。我们授予你个人的、不可转让、可撤销的许可,在你拥有或控制的 Apple 设备上使用本应用,但须遵守本条款和 App Store 规则。
7. 价格
Ember 免费,没有应用内购买或订阅。将来如推出付费功能,会提前告知并另附条款。
8. 删除账号;终止
你可以随时在 我的 → 账号 → 删除账号 中删除账号。这会按《隐私政策》所述删除你的账号和云端数据,并清除这台 iPhone 上的 Ember 数据,且无法撤销。你也可以直接停止使用。我们如停止提供 Ember,会尽可能在应用内提前至少 30 天通知,并提供删除数据的方式。第 2、3、5、6、9–14 条在终止后继续有效。
Ember 不保存健康数据就无法运行。如果你在应用内撤回该同意,再次同意之前无法使用应用。撤回不会删除你的账号或数据;删除方式见《隐私政策》。
9. 不提供保证
在法律允许的范围内,Ember 按"现状"和"现有"提供,不作任何保证,包括适销性、特定用途适用性、准确性和不侵权的保证。我们不保证 Ember 或 AI 功能不中断、无错误或每天可用,也不保证备份绝不丢失;重要内容请自行保留记录。
10. 责任限制
在法律允许的范围内,我们不对间接、附带、特殊、后果性或惩罚性损害负责,也不对数据丢失、因你选择采用的计划或估算导致的伤害、利润损失负责;我们就 Ember 相关全部索赔的总责任以 50 美元(加拿大为 50 加元)为限。法律不允许限制的责任不受此限,包括法律禁止限制的、因我们过失造成的死亡或人身伤害,以及重大过失、欺诈或故意不当行为。
11. 赔偿
如果你不是以个人目的使用的消费者,因你违反本条款引起的索赔,你应承担我们的合理费用。法律不允许时,本条不适用于消费者。
12. 适用法律与争议
- 美国:本条款受 [CONFIRM: 运营者所在州] 法律管辖,不适用冲突法规则。争议由 [CONFIRM: 县、州] 的州法院或联邦法院管辖;但双方均可在你居住地的小额法庭提起个人索赔。我们不采用强制仲裁。
- 加拿大:如果你居住在加拿大,本条款受你所在省或地区的法律及适用的加拿大联邦法律管辖,你可以在所在省或地区的法院起诉。
- 提起索赔前,请先发邮件给我们,以便在 30 天内尝试解决。
13. 消费者权利(美国和加拿大)
本条款不限制你依消费者保护法享有的、不能通过合同放弃的权利。有些地方不允许排除保证或限制责任,因此第 9–11 条的部分内容可能不适用于你。魁北克:在《魁北克消费者保护法》禁止的范围内,第 9 条的免责声明和第 10 条的责任限制不适用,我们不能排除对自身或代表人行为的责任。新泽西:第 9–11 条仅在新泽西法律允许的范围内适用。
14. 其他
本条款、《隐私政策》和《消费者健康数据隐私政策》构成你与我们之间关于 Ember 的完整协议。部分条款无法执行时,其余条款仍然有效。我们可能更新本条款,会发布新版本并更新生效日期,重大变更生效前会在应用内通知你。之后继续使用即适用新条款;如不同意,请删除账号。你不得转让本条款;我们可以把本条款转让给同意遵守的新运营者。中英文版本不一致时,以英文版为准 [CONFIRM],当地法律另有规定的除外。
15. Apple App Store 条款
- 本条款是你与我们之间的协议,而非与 Apple 之间的协议。Apple 不对 Ember 及其内容负责。
- Apple 没有义务为 Ember 提供维护或支持。
- 如果 Ember 不符合适用的保证,你可以通知 Apple,Apple 会退还购买价格(Ember 为零);Apple 不承担其他保证义务。
- Apple 不对与 Ember 有关的索赔负责,包括产品责任、不符合法律法规要求、消费者保护、隐私或知识产权索赔。
- 你确认你不在受美国政府禁运或被列为"支持恐怖主义"的国家,也不在美国政府禁止或限制的名单上。
- 你须遵守与 Ember 一同使用的第三方服务条款(例如你的 Apple 和 Google 账号)。
- Apple 及其子公司是本条款的第三方受益人,可以对你执行本条款。
- 问题、投诉或索赔请联系:[CONFIRM: 运营者名称、地址、客服邮箱]。
16. 魁北克法语说明
见英文版第 16 条。发布前需决定是否提供法语版本 [CONFIRM]。